How to Continue Utility Process Excellence During COVID-19 – Video and Presentations

Description

On April 30, 2020 UtilityEvents.com hosted the virtual event “How to Continue Utility Process Excellence During COVID-19 ” now you can have a copy of what attendees experienced along with the presentations.

In this “new normal,” how are utilities moving their Process Excellence and Continuous Improvement projects forward? Just because we’re now working from home, the need for continuous improvement hasn’t gone away. Has anyone figured out how to run a virtual Kaizen? How can utilities move their projects forward while almost everyone is working from home? Join Pacific Gas & Electric, CenterPoint Energy, Tennessee Valley Authority, and National Grid to learn how they are moving their process improvement projects forward in this pandemic situation. You’ll participate in discussion, benchmark against leading utility process experts, and learn what you can do to help your organization improve its processes.

Includes 5 Utility Presentations and Video from live event.

See the Full Agenda

Introductions
Ashley Baptiste
CEO Conferences Connect

Develop and Document Business Processes in a Virtual Environment
Jessy Keiser
Principal Continuous Improvement Consultant
Pacific Gas and Electric

Velu Raju
Principal Continuous Improvement Consultant
Pacific Gas and Electric

Team Collaboration Using Videoconferencing at TVA
Mrs. Rebecca Mott
Manager, Emerging Technologies
Tennessee Valley Authority

National Grid’s Mobile Digital Suggestion Box: Enabling Improvement

Ms. Racquel Chisholm
Lead Process Manager, Process & Performance Improvement
National Grid

Mr. Michael Goodman
Lead Process Manager, Continuous Improvement, Gas Business
National Grid

CenterPoint Energy’s Quick Response to COVID-19
Mrs. Jill Barrett
Lead Analyst, Process Improvement
CenterPoint Energy