Utility Change Management Conference
Are you interested in improving both employee and customer engagement as well as producing lasting business results? If so, then our Utility Change Management Conference is the event for you!
This immersive and interactive event will enable you to learn from knowledgeable, experienced utility change practitioners, and professionals who are actively implementing change management in their companies. The invaluable connections made and lessons learned will equip you with actionable takeaways on how you can lead and manage your organizational strategies for change to support your utility company’s business goals.
Our conferences help utility companies solve their most pressing issues. Want to find out how? Register today for our Change Management Conferences in 2020 or 2021!
The Importance of Change Management
Traditionally, the utility industry has been characterized by a seasoned workforce and long-established work processes. As such, it has tended to be highly conservative, engineering-oriented, and even slow to change. They have operated with manual or semi-automated processes for years, relying on employees with specialized procedures, well-honed skill sets, and a vast reservoir of system knowledge.
The onset of rapid technological evolution coupled with an aging workforce provides both challenges and opportunities for professionals in utilities. Utility organizations must capitalize on the potential of innovation to support the transitioning of the workforce pools, enhance customer experience, and implement efficiency improvements in operational capacities.
Change management is becoming critical in realizing the immediate and long-term benefits of technology implementations as the utility industry transforms and refines its business model. Internal change management is imperative to the successful implementation of improved-upon business practices, while external change management is critical when managing expectations and communications with customers and stakeholders. Add the importance of managing culture change, organizational change management, and dynamic safety protocols, and you’ll understand why change management requires a minimal investment to realize maximum outcomes. This is where our Utility Change Management Conference comes into play.
Enabling Change with Our Utility Change Management Conference
The idea of “change” has long been an intimidating or frightening scenario for employees, especially long-tenured professionals who have mastered the processes and tools necessary to carry out their current tasks. However, as power and utility companies take steps to evolve their business, “change” is essential to an entire organization — from the back office to field operations.
Now more than ever, power and utility companies must evolve to attract talent, maintain profitability, and stay on top of developing customer expectations. In the face of change, leadership and employees must improve how they address change — and our Utility Change Management Conference will help them do so!
You and your team will be able to converse with and learn from change management professionals — from those paving the way to others who may be just getting started. From organizational assessments to engagement monitoring, fellow industry professionals can help you enhance your change management strategy for a successful future.
For more information about our Utility Change Management Conferences scheduled in 2020 or 2021, reach out to a member of our team today!
Follow the links below to learn about additional events that can propel your utility organization forward:
For more information about any of our conferences, workshops, or other networking opportunities, contact Utility Events today!