Happy Valentine’s Day! Happy Galentine’s Day! Love it or hate it you are aware of Valentine’s Day. Head out last minute to purchase roses, jewelry, plush animals and a fancy dinner to show how much you love and adore your other half. Are you familiar with Galentine’s Day? Unofficially celebrated on February 13. This one is for the […]
Social Media
Come for the Conference, Stay for the Mermaid Show
Another reason to attend the Social Media for Utilities Conference in Fort Lauderdale… A live mermaid show? Check out this show! Located between A1A Highway and the sea, the B Ocean Resort offers a wide variety of choices to keep guests busy. Innovative local restaurants, a world class beach, endless bars, warm pools, tantalizing nightlife, […]
Photos: Social Media for Utilities – Chicago 2017
Meet The Speaker: Ike Pigott, Communications Strategist, Alabama Power
Meet the Speaker: One of our Rock Star Presenters at the Upcoming Social Media for Utilities Conference in Chicago Q: Name, title, company? A: Ike Pigott, Communications Specialist, Alabama Power Q: Family, hometown, where you live? A: Married with two children, living in suburban Birmingham. Q: What is your Utility experience? A: Nearly nine years with […]
Video is the New King of Social Content at Hydro Ottawa #SM4U
Is Video the New King of Social Content? In Vegas, Elvis may still be King, but on social media, video is King. Thanks to video integration across nearly all social platforms, there is no denying that video traffic is growing globally. The old saying that what happens in Vegas stays in Vegas, rarely holds true […]
Instagram Stories and Facebook Live: How BC Hydro Uses Social Media to Engage Customers #SM4U
How do you get invited to the cool kids’table? Instagram, Hootsuite, and Facebook Live! Utilities aren’t exactly known for being on the cutting edge of technology and customer service – but our customers’ expectations are rising every day. So, how do you get invited to the cool kids’ table? As a regulated utility, it’s […]
Have you had Chicago’s famous stuffed pizza? Join us for Social Media for Utilities
Have you had Chicago’s famous stuffed pizza? Join us for Social Media for Utilities #SM4U https://t.co/L4MaAV5fpG pic.twitter.com/Qay3I8LejN — Utility Events (@utilityevent) March 3, 2017
See How ComEd Launched a First-of-its-Kind Twitter Application to Help Customers During Power Outages
What happens when you don’t have power? You tweet about it, of course! ComEd is first in the utility industry to introduce an automated way for customers to report outages via Twitter. Developed on direct feedback from customers, the Twitter Outage Reporting Application leverages increasing use of social media by customers and integrates it into […]