Meet Megan Wilson, Organizational Change Management Lead at Vistra Energy Learn how she loves her pups, watches Survivor, and fights the stigma of Change Management as “touchy-feely.” Meet her in person September 17-18, 2018 in Palm Springs, California, where she will present a case study on Vistra Energy’s OCM Lifecycle, Evolution, and Successful End-User Experiences […]
Change Management
Meet the Speaker: Georgine Berthelot of Entergy Services, Inc.
Meet Georgine Berthelot, Organizational Change Leader at Entergy Services, Inc. Learn how she loves HGTV, quotes Ferris Bueller, and considers everyone involved with a change initiative as responsible for its success. Meet her in person September 18-19, 2018 in Palm Springs, California, where she will present a case study on how Entergy’s shared services group […]
Exploiting Continuous Improvement to Achieve Transformation and Efficiency Goals: Part 1
Original article by Charles Tooman — May 22, 2018 This is an Original article by Charles Tooman of Navigant. Original article can be viewed on Navigant Research Aging infrastructure (and the resulting requirement of large-scale capital investment), increasingly stringent regulatory requirements, growing cyber and physical security concerns, and resistance to rate increases are prominent examples of […]
Think you’ve got a big change project? Wrap your head around this…
AEP’s Approach to Manage Multiple System Integrators and OCM Think you’ve got a big change project? Wrap your head around this… System integrators were eager to drive each of AEP’s multiple projects. The Change Management Lead sought consistency. To drive standard work on common technology across 4 business units and 7 operating companies, American Electric […]
Photos – Utility Change & Process Week – St Pete Beach 2018
Change Management for Utilities, February 26-27, 2018 and Process Excellence for Utilities, February 28-March 1, 2018 TradeWinds Resorts, St. Pete Beach, FL Change Management and Process Excellence/Continuous Improvement professionals from utilities across North America met for an exclusive front-row-seat on how utilities are managing change and process improvement. Topics included CIS upgrades and conversions, governance, […]
Meet The Speaker: Paul Lulgjuraj of TECO Services
Meet Paul Lulgjuraj, Continuous Improvement Master Black Belt at TECO Services. Learn how he sees Innovation becoming a bigger part of Continuous Improvement, considers Stephen Covey his role model, and his take on his biggest challenge. Meet him in person February 28-March 1, 2018 in St. Pete Beach, Florida, where he’ll present a case study […]
See What These Utilities Know About Change & Process Excellence That You Don’t
These Utilities Know Change & Process Excellence CIS upgrades. Enterprise implementations. Organizational development. Culture change. Moving from a large change project to the continuous improvement group. How can you make your utility’s next big project easier? Faster? Less expensive? Less disruptive? Recognizing the value of sending colleagues to learn, brainstorm, and convene with their industry […]
Wanting the Whole Enchilada and Herding Cats at American Electric Power
AEP has embarked on a 10-year program to drive standard work on common technology across 3 business units and 7 operating companies and with it comes significant change across the enterprise. Multiple system integrators as well as niche partners are involved in the implementation of the 6 areas of focus in the program. Each system […]