Promote the Value of Service with a Targeted Social Media Campaign Customer education around the “value of water” is very important to water utilities, especially today with increased concern about the quality and safety of tap water. Pennsylvania American Water developed a digital campaign using video and social media to reach customers across the state […]
DTE Energy Gets Out on Social Media to Avoid Reputation Meltdown
While preparing for a Nuclear Regulatory Commission crisis response drill for DTE Energy’s Fermi 2 facility, the power that social media has to influence media coverage became abundantly clear to a sometimes skeptical internal audience. Join us at the 12th Social Media for Utilities conference, October 24-25, 2016 in Las Vegas, to hear DTE […]
Insights into the World of Change Management Certification and Training
Ready to learn more about your peers and what is important to them in becoming better change management practitioners ? At the 3rd Change Management for Utilities conference, September 19-20, 2016 in San Diego, Theresa Moulton, Editor-in-Chief of Change Management Review presents the results of its ongoing research about how change management practitioners prioritize their professional […]
Photos – Change Management for Utilities | New Orleans – February 2016
Utility professionals and leading subject matter experts gathered at Harrah’s New Orleans for the Change Management for Utilities Conference hosted by Conferences Connect.