Meet Megan Wilson, Organizational Change Management Lead at Vistra Energy Learn how she loves her pups, watches Survivor, and fights the stigma of Change Management as “touchy-feely.” Meet her in person September 17-18, 2018 in Palm Springs, California, where she will present a case study on Vistra Energy’s OCM Lifecycle, Evolution, and Successful End-User Experiences […]
Meet the Speaker: Georgine Berthelot of Entergy Services, Inc.
Meet Georgine Berthelot, Organizational Change Leader at Entergy Services, Inc. Learn how she loves HGTV, quotes Ferris Bueller, and considers everyone involved with a change initiative as responsible for its success. Meet her in person September 18-19, 2018 in Palm Springs, California, where she will present a case study on how Entergy’s shared services group […]
Exploiting Continuous Improvement to Achieve Transformation and Efficiency Goals: Part 1
Original article by Charles Tooman — May 22, 2018 This is an Original article by Charles Tooman of Navigant. Original article can be viewed on Navigant Research Aging infrastructure (and the resulting requirement of large-scale capital investment), increasingly stringent regulatory requirements, growing cyber and physical security concerns, and resistance to rate increases are prominent examples of […]
Think you’ve got a big change project? Wrap your head around this…
AEP’s Approach to Manage Multiple System Integrators and OCM Think you’ve got a big change project? Wrap your head around this… System integrators were eager to drive each of AEP’s multiple projects. The Change Management Lead sought consistency. To drive standard work on common technology across 4 business units and 7 operating companies, American Electric […]
Meet The Speaker: Harsh Patel, Continuous Improvement Manager, PSEG
Meet Harsh Patel, Continuous Improvement Manager at PSEG. He is speaking on the Problems, Challenges, and Team Journey of Continuous Improvement at PSEG. Question: Name, title, Company Harsh Patel, Continuous Improvement Manager, PSEG Question: Family, hometown, where you live? I am married to my beautiful wife Mona Patel. We currently live in Bridgewater, NJ. Question: […]
Meet The Speaker: Paul Lulgjuraj of TECO Services
Meet Paul Lulgjuraj, Continuous Improvement Master Black Belt at TECO Services. Learn how he sees Innovation becoming a bigger part of Continuous Improvement, considers Stephen Covey his role model, and his take on his biggest challenge. Meet him in person February 28-March 1, 2018 in St. Pete Beach, Florida, where he’ll present a case study […]
Meet the Speaker: Aaron Borchers, VP of Transformation at NiSource
Meet the Speaker: Aaron Borchers of NiSource Aaron is speaking on NiSource’s Transformation Journey Plan at the Process Excellence for Utilities conference, February 28-March 1, 2018 in St. Pete Beach, Florida. Question: Name, title, Company Aaron Borchers, VP, Transformation, NiSource Question: Family, hometown, where you live? I’m an Ohio native who’s worked as much on […]
Meet The Speaker: Margo Rose, Former Manager of Enterprise Continuous Improvement, PG&E
Meet Margo Rose, formerly of Pacific Gas and Electric Company. Margo is presenting on The Experience of Process: Understand the Value of Intention and Planned Interventions at the upcoming Process Excellence for Utilities conference, February 28-March 1, 2018 in St. Pete Beach, Florida. Question: Name, title, Company Margo Rose, Former Manager of Enterprise Continuous […]