Meet Paul Lulgjuraj, Continuous Improvement Master Black Belt at TECO Services.
Learn how he sees Innovation becoming a bigger part of Continuous Improvement, considers Stephen Covey his role model, and his take on his biggest challenge.
Meet him in person February 28-March 1, 2018 in St. Pete Beach, Florida, where he’ll present a case study on how TECO Services enables continuous improvement culture change.
Question: Name, title, Company
Paul Lulgjuraj, CI Master Black Belt, TECO Services
Question: Family, hometown, where you live
Wife and daughter, Detroit, Clearwater
Question: Utility/Process Excellence/Continuous Improvement experience
4 years utility experience at TECO Services and FPL/ 20 years of Experience in CI
Question: What do you like to do when you’re not working? Hobbies?
Fishing, Basketball
Question: Notable achievements
Culture transformations at several companies yielding breakthrough results.
Question: Where do you see Continuous Improvement in utilities in two years?
I see Innovation becoming a bigger part of Continuous Improvement to help transform the utility of the future.
Question: What is your biggest challenge?
To transform the culture to one that will make us world class.
Question: Who are a couple of your role models (and why?)
Dr. Stephen Covey – thought leader on how to improve effectiveness and my favorite author Deming – father of many of the continuous improvement principles that have transformed the business world
Question: What is one of your biggest goals?
To transform the culture to one that will make us world class.
Question: What’s the biggest misconception you run into in your role (or what people seem to think about Process Excellence)?
Many think you have to be a Black Belt or Master Black Belt to make a difference in Continuous Improvement.
