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Who will you meet at the 10th Social Media for Utilities Conference? #SM4U
Social Media for Utilities – Atlanta
Early Bird Pricing Ends Friday!
Utility representatives are ready to share their lessons learned and insights with you. Register today for the most valuable two-day conference event of its kind for utilities, from the conference firm that started it! Social Media for Utilities Conference, April 14-15, 2015, located at the gorgeous headquarter offices of AGL Resources in Atlanta, Georgia! Bring your colleagues to learn the latest on how your utility peers are using social media – in Communications, Marketing, Customer Service and more! read more…
How to Improve Your IVR – Portland, OR Early Bird Pricing
IVR Systems. Done well, they can save millions. Done poorly, they confuse, irritate and downright anger your customers. Or worse…send your customers to your competition.
How is your IVR performing? Is it a well-oiled integrated part of your customer service machine that delights customers? Or is it the bane of their existence?
As today’s customers seek to self-serve, your IVR represents a enormous opportunity to enhance your customers’ experience. Is your IVR achieving your goals? Join us in Portland, Oregon read more
2015 Energy Utility IVR Benchmark Report
Report buyers will get detailed company and comparative results for 100 utilities across the U.S. and Canada, and will receive a free, customized one-hour IVR teleconference with the IVR Doctors on their system — all for only $495 if purchased before April 1st.
“Gold Stethoscope Award” recognition is given for Top Overall System; Top companies with touch-tone and “press or say” modality; in Functionality, Usability, and Aesthetics; and for companies with “balanced” systems (i.e., achieved Top Quartile ratings in all three rating categories). Read More
Customer Experience Week in Las Vegas Pre-Agenda Pricing
2014 attendees experienced 20+ utility speakers who shared their lessons learned and insights. Our 2015 event will be even better! Register today for the most valuable four-day, two-conference event of its kind for utilities. Utility Customer Experience Week 2015 features the 3rd Annual Customer Engagement for Utilities, November 9-10, 2015 and the 4th Annual Utility Self-Service Summit, November 11-12, 2015, Read More
Utility Revenue Week in Las Vegas was a SUCCESS!
Guest rooms are large, restaurant choices are over-the-top, the live shows are amazing, and the lessons learned make us better professionals. That’s why Las Vegas is a leading conference destination. Conferences Connect’s Utility Revenue Week at Caesars Entertainment’s Bally’s, once again, proved that point!