Meet Charles (Chuck) Tooman, Director for Navigant Consulting. Learn how he enjoys running marathons and staying in shape. Meet him in person September 17-20, 2018 in Palm Springs, California, where he will co-present at both the Change Management for Utilities Conference and the Process Excellence for Utilities Conference with Golden State Water. Question: Name, title, […]
Process Excellence
Meet the Speaker: Liuone Faagai, Manager at Hawaiian Electric
Meet Liuone Faagai, Strategic People Initiatives Manager at Hawaiian Electric. Learn how he went from a sedentary lifestyle to completing five consecutive marathons. Meet him in person at the Process Excellence for Utilities Conference, September 19-20, 2018 in Palm Springs, CA, where he will discuss transforming three operating companies into one and how it was […]
How does your utility manage knowledge sharing?
How does your utility manage knowledge sharing? Want to see how an award-winning program does it? Of course you do… NextEra Energy Deployed a Knowledge Sharing Program Across its Enterprise Every utility can relate to this. As the Energy workforce is aging and retiring at higher rates, it is also increasingly mobile and no longer […]
Building the Foundation for Continuous Improvement: Golden State Water Cracks the Code on Organizational Readiness
An incremental and targeted process improvement approach proves that base hits win the game at this utility. Golden State Water Company – eager to build their continuous improvement strategy, had to make sure their people were ready. Resistance is a real obstacle in any organization. All utility companies can relate to this. As the organization […]
Exploiting Continuous Improvement to Achieve Transformation and Efficiency Goals: Part 1
Original article by Charles Tooman — May 22, 2018 This is an Original article by Charles Tooman of Navigant. Original article can be viewed on Navigant Research Aging infrastructure (and the resulting requirement of large-scale capital investment), increasingly stringent regulatory requirements, growing cyber and physical security concerns, and resistance to rate increases are prominent examples of […]