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DTE Energy Gets Out on Social Media to Avoid Reputation Meltdown

September 6, 2016 by Ashley Baptiste

  While preparing for a Nuclear Regulatory Commission crisis response drill for DTE Energy’s Fermi 2 facility, the power that social media has to influence media coverage became abundantly clear to a sometimes skeptical internal audience. Join us at the 12th Social Media for Utilities conference, October 24-25, 2016 in Las Vegas, to hear DTE […]

Insights into the World of Change Management Certification and Training

September 1, 2016 by Ashley Baptiste

Ready to learn more about your peers and what is important to them in becoming better change management practitioners ? At the 3rd Change Management for Utilities conference, September 19-20, 2016 in San Diego, Theresa Moulton, Editor-in-Chief of Change Management Review presents the results of its ongoing research about how change management practitioners prioritize their professional […]

Newsletter Thursday, September 1, 2016

August 31, 2016 by Gus Calabrese

 New Tools to Find Hidden Conversations on Social Media Seattle City Light’s Scott Thomsen will discuss how they are using the latest monitoring tools to see what customers are saying and how Seattle City Light PROACTIVELY engages customers experiencing problems such as outages. Dive into Social Media with Your Peers at The LINQ HOTEL CASINO […]

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