How does your utility manage knowledge sharing? Want to see how an award-winning program does it? Of course you do… NextEra Energy Deployed a Knowledge Sharing Program Across its Enterprise Every utility can relate to this. As the Energy workforce is aging and retiring at higher rates, it is also increasingly mobile and no longer […]
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Meet the Speaker: Georgine Berthelot of Entergy Services, Inc.
Meet Georgine Berthelot, Organizational Change Leader at Entergy Services, Inc. Learn how she loves HGTV, quotes Ferris Bueller, and considers everyone involved with a change initiative as responsible for its success. Meet her in person September 18-19, 2018 in Palm Springs, California, where she will present a case study on how Entergy’s shared services group […]
Building the Foundation for Continuous Improvement: Golden State Water Cracks the Code on Organizational Readiness
An incremental and targeted process improvement approach proves that base hits win the game at this utility. Golden State Water Company – eager to build their continuous improvement strategy, had to make sure their people were ready. Resistance is a real obstacle in any organization. All utility companies can relate to this. As the organization […]
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Exploiting Continuous Improvement to Achieve Transformation and Efficiency Goals: Part 1
Original article by Charles Tooman — May 22, 2018 This is an Original article by Charles Tooman of Navigant. Original article can be viewed on Navigant Research Aging infrastructure (and the resulting requirement of large-scale capital investment), increasingly stringent regulatory requirements, growing cyber and physical security concerns, and resistance to rate increases are prominent examples of […]
Think you’ve got a big change project? Wrap your head around this…
AEP’s Approach to Manage Multiple System Integrators and OCM Think you’ve got a big change project? Wrap your head around this… System integrators were eager to drive each of AEP’s multiple projects. The Change Management Lead sought consistency. To drive standard work on common technology across 4 business units and 7 operating companies, American Electric […]
Come for the Conference, Stay for the Mermaid Show
Another reason to attend the Social Media for Utilities Conference in Fort Lauderdale… A live mermaid show? Check out this show! Located between A1A Highway and the sea, the B Ocean Resort offers a wide variety of choices to keep guests busy. Innovative local restaurants, a world class beach, endless bars, warm pools, tantalizing nightlife, […]
Past Attendees Rave About This Conference…
Past Attendees Rave About This Conference… “It was a pleasure to be in a room with so many smart and beautiful women. Their stories, perspectives, and knowledge were rich and inspiring. The conference genuinely provided an abundance of information to ingest and thoughtfully act upon. I hope to attend more in the future.”- A.J., Enterprise Solution […]