Meet The Speaker: Paul Lulgjuraj of TECO Services

Meet Paul Lulgjuraj, Continuous Improvement Master Black Belt at TECO Services.

Learn how he sees Innovation becoming a bigger part of Continuous Improvement, considers Stephen Covey his role model, and his take on his biggest challenge.

Meet him in person February 28-March 1, 2018 in St. Pete Beach, Florida, where he’ll present a case study on how TECO Services enables continuous improvement culture change.

Question: Name, title, Company

Paul Lulgjuraj, CI Master Black Belt, TECO Services

Question: Family, hometown, where you live

Wife and daughter, Detroit, Clearwater

Question: Utility/Process Excellence/Continuous Improvement experience

4 years utility experience at TECO Services and FPL/ 20 years of Experience in CI

Question: What do you like to do when you’re not working? Hobbies?

Fishing, Basketball

Master Black Belt and Fisherman, Paul Lulgjuraj of TECO Services

Master Black Belt and Fisherman, Paul Lulgjuraj of TECO Services

Question: Notable achievements

Culture transformations at several companies yielding breakthrough results.

Question: Where do you see Continuous Improvement in utilities in two years?

I see Innovation becoming a bigger part of Continuous Improvement to help transform the utility of the future.

Question: What is your biggest challenge?

To transform the culture to one that will make us world class.

Question:  Who are a couple of your role models (and why?)

Dr. Stephen Covey – thought leader on how to improve effectiveness and my favorite author Deming – father of many of the continuous improvement principles that have transformed the business world

Question: What is one of your biggest goals?

To transform the culture to one that will make us world class.

Question: What’s the biggest misconception you run into in your role (or what people seem to think about Process Excellence)?

Many think you have to be a Black Belt or Master Black Belt to make a difference in Continuous Improvement.

 

 

 

Utility Change & Process Week