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Process Excellence

Photos-The Utility Change Conference – EAST 2024

March 15, 2024 by Gus Calabrese Leave a Comment

It was great to meet in St. Pete Beach on March 4-5, 2024 to gather change management, continuous improvement, workforce development, and project professionals to discuss real-world examples of change in utilities! We kicked off with an overview of our current workforce situation, trends to consider, and how powerful tools like storytelling, daily huddles, and […]

Thoughts From the Boss – September 6, 2018

September 5, 2018 by Gus Calabrese Leave a Comment

ROAD CLOSED In the face of disruption, how agile are you to change? I ask because a funny thing happened a few weeks ago. On August 13th, we experienced an unusual rainstorm. A big cloud parked itself over our area and dumped over seven inches of rain in less than two hours. The gentle babbling […]

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