ROAD CLOSED In the face of disruption, how agile are you to change? I ask because a funny thing happened a few weeks ago. On August 13th, we experienced an unusual rainstorm. A big cloud parked itself over our area and dumped over seven inches of rain in less than two hours. The gentle babbling […]
conference
Photos: ADVANCE – the Power Conference for Women in Utilities
ADVANCE: The Power Conference for Women in Utilities, October 25-26, 2017 Hard Rock Hotel, Las Vegas, NV Leaders and rising stars at utilities and energy organizations across North America gathered to learn, share, and grow as executive women revealed their experiences and wisdom at this unique event. Participants learned how to rise through the ranks […]
Insights into the World of Change Management Certification and Training
Ready to learn more about your peers and what is important to them in becoming better change management practitioners ? At the 3rd Change Management for Utilities conference, September 19-20, 2016 in San Diego, Theresa Moulton, Editor-in-Chief of Change Management Review presents the results of its ongoing research about how change management practitioners prioritize their professional […]
Social Media for Utilities May 16-17, 2016 – Chicago
Utility representatives are ready to share their lessons learned and insights with you. Register today for the most valuable two-day conference event of its kind for utilities! At the Social Media for Utilities Conference, May 16-17, 2016, located at the Hard Rock Hotel in Chicago, Illinois, you will meet Alabama Power, Entergy, National Grid, Duke Energy and […]
Powering Indoor Agriculture for Utilities
Powering Indoor Agriculture for Utilities: Preparing for your Newly Regulated Large Load Customers Conference Powering Pot. There, we said it. Cannabis cultivation facilities are coming to large warehouses in your service territory. Are you ready? What’s the big deal? They use A LOT of power. Between grow lights, HVAC systems, and humidity controls, indoor cultivation […]
10th Social Media for Utilities in Atlanta was a Success! See the Photos
Fine dining in abundance, a rich history in a capital city, and an awesome host utility, AGL Resources, created an amazing setting for attendees to LEARN|SHARE|GROW at the 10th Social Media for Utilities conference in Atlanta, Georgia. The two-day conference began with Ike Pigott of Alabama Power sharing his experience of setting up a Social […]
Credit & Collections for Utilities – February 11-12, 2015 Las Vegas
Credit & Collections for Utilities is the key to the customer revenue cycle. With increased focus on customer engagement and customer experience, what has changed in the issuing of credit? What has changed in the collection process? Have new payment options and alerts helped or hindered? How can the credit and collections and billing and payments […]
Billing & Payments for Utilities Conference Las Vegas
Ah, the utility bill. What information should it have? What does the customer need to know? What payment options are available to customers? What ways should you deliver the bill? What works best for you and for your customers? The Billing & Payments is a 2-day conference (Monday & Tuesday February 9-10, 2015) that […]