The Utility Change Conference recently took place at West Monroe’s offices in Chicago, offering a valuable two-day experience for utility professionals focused on managing change, improving employee engagement, and fostering continuous improvement. Hosted by Exelon and ComEd, the event brought together Utility Leaders, Change Practitioners, Transformation Executives, and Process Professionals from across North America. Attendees […]
AI
7 Ways Utilities Are Using Artificial Intelligence
Artificial intelligence (AI) is rapidly transforming the utility industry, enabling companies to improve efficiency, enhance customer service, and optimize grid operations. Here are some specific examples of how utilities are using AI today: 1. Demand forecasting and optimization: AI algorithms can analyze historical data, weather patterns, and other factors to predict electricity demand more accurately. […]