The COVID-19 situation has changed EVERYTHING for EVERYBODY. Utility social media managers have been asked to pivot – immediately – to hold back the “blue sky” messaging and to use social media to broadcast messages to customers. In the midst of this constantly-changing crisis, this virtual event provides an opportunity for utility social media professionals to share: – How has the COVID-19 situation changed your posts? – What’s different in terms of content, timing, cadence? – How else has COVID-19 changed the way you work with your team and other departments? This 2-hour virtual event provides an opportunity for utility social media managers to gather with each other, share experiences, and learn best practices from each other. Benchmark with your social media colleagues representing utilities across the country here.