The IVR Doctors and Conferences Connect hosted a Master Class “Improving Your IVR” in Portland Oregon, May 20-21. Attendees learned proper ways to set up IVR menus, when to cut and add words to menu options and what not to do with your IVR System. Portland, Oregon is home to many great attractions, beautiful scenery, […]
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10th Social Media for Utilities in Atlanta was a Success! See the Photos
Fine dining in abundance, a rich history in a capital city, and an awesome host utility, AGL Resources, created an amazing setting for attendees to LEARN|SHARE|GROW at the 10th Social Media for Utilities conference in Atlanta, Georgia. The two-day conference began with Ike Pigott of Alabama Power sharing his experience of setting up a Social […]