Philadelphia, PA – The holidays are a time for loved ones, laughter, and of course, travel! But navigating the bustling airports, crowded highways, and jam-packed attractions can quickly turn the merriment into mayhem. Fear not, intrepid traveler! With a little planning and these handy tips, your holiday journey can be as smooth as freshly fallen […]
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The Future of Work in the Utility Industry: Embracing a New Era of Innovation and Automation
The utility industry stands at a pivotal crossroads. Technological advancements, evolving customer demands, and the urgent need for decarbonization are reshaping the landscape, demanding a significant shift in the way utilities operate. This transformation is not only impacting infrastructure and services but also fundamentally changing the future of work within the industry. Reshaping the Workforce: […]
5 Ways Utilities Can Elevate Customer Service in 2024
5 Ways Utilities Can Elevate Customer Service in 2024 In today’s competitive landscape, customer service is a critical differentiator for utility companies. With the rise of digital expectations and increased competition, utilities must adapt their approach to meet the evolving needs of their customers. Here are five key strategies utilities can implement to enhance their […]
Navigating the Rapids: Top 7 Risks Facing Utilities Today
The utility industry is undergoing a period of rapid transformation, driven by technological advancements, evolving customer expectations, and the growing urgency to address climate change. While these changes present opportunities for growth and innovation, they also introduce new risks that utilities must carefully consider and manage. In this blog post, we’ll explore seven of the […]
7 Ways Utilities Are Using Artificial Intelligence
Artificial intelligence (AI) is rapidly transforming the utility industry, enabling companies to improve efficiency, enhance customer service, and optimize grid operations. Here are some specific examples of how utilities are using AI today: 1. Demand forecasting and optimization: AI algorithms can analyze historical data, weather patterns, and other factors to predict electricity demand more accurately. […]
2024 Events
The Utility Change Conference EAST 2024 March 4-5, 2024 St. Pete Beach Florida Customer Engagement & Social Media for Utilities 2024 May 6-7, 2024 Fort Lauderdale Florida The Power Conference to ADVANCE Women in Utilities May, 8-9 2024 Fort Lauderdale Florida The Utility Change Conference Chicago 2024 July 22-23, 2024 Chicago Illinois The ADVANCE Women’s Leadership Program for […]
Change Management for Utilities West 2023 Photo Gallery
See the photos from the Utility Change Conference, hosted by Conferences Connect at the picturesque Dana Resort, Mission Bay, San Diego, held on September 11-12, 2023. Attendees had an amazing time through this transformative event, where innovation, ideas, and networking converged against the backdrop of one of California’s most stunning locations.
What are some best practices for attending a conference?
Here are some best practices when attending a conference for utility professionals: Before the conference Set clear goals. What do you hope to achieve by attending the conference? Do you want to learn about new technologies, network with other professionals, or simply stay up-to-date on the latest industry trends? Once you know your goals, you can […]