5 Easy Steps to Maximize Your Conference Experience

Click to Get Your Guide

10th Social Media for Utilities in Atlanta was a Success! See the Photos

10th Social Media for Utilities in Atlanta was a Success! See the Photos

Fine dining in abundance, a rich history in a capital city, and an awesome host utility, AGL Resources, created an amazing  setting for attendees to LEARN|SHARE|GROW at the 10th Social Media for Utilities conference in Atlanta, Georgia. The tw...

Read More

Upcoming Events

Master Class – How to Improve Your IVR
20 May

Master Class – How to Improve Your IVR

IVR Systems. Done well, they can save millions. Done poorly, they confuse, irritate and downri...
Change Management – September 2015 – San Francisco
21 Sep

Change Management – September 2015 – San Francisco

It’s pervasive: even with the best teams choosing the best technologies, the best implementation met...
Customer Experience Week for Utilities Las Vegas
9 Nov

Customer Experience Week for Utilities Las Vegas

Event Overview 2014 attendees experienced 20+ utility speakers who shared their lessons learn...
3rd Annual Customer Engagement for Utilities
9 Nov

3rd Annual Customer Engagement for Utilities

Utilities that improve Customer Engagement achieve higher customer satisfaction ratings, attain grea...

Master Class – How to Improve Your IVR Self Serve

2015 Energy Utility IVR Benchmark Report – Early Bird Pricing

Customer Experience Week in Las Vegas

Conferences Connect Newsletter – March 24, 2015

Top