The Cannabis Industry – Its Impact on the Power Grid Join us on Thursday, September 3, 2015 for a webinar on the emerging energy demands and associated regulatory and customer service considerations from indoor agriculture including cannabis cultivation, with Lori Glauser of Signal Bay Inc. The webinar will discuss: An overview of trends in […]
utility payments conference
Master Class – How to Improve Your IVR Self Serve
IVR Systems. Done well, they can save millions. Done poorly, they confuse, irritate and downright anger your customers. Or worse…send your self serve customers to your competition. How is your IVR performing? Is it a well-oiled integrated part of your customer service machine that delights customers? Or is it the bane of their existence? As […]
Billing & Payments for Utilities Conference Las Vegas
Ah, the utility bill. What information should it have? What does the customer need to know? What payment options are available to customers? What ways should you deliver the bill? What works best for you and for your customers? The Billing & Payments is a 2-day conference (Monday & Tuesday February 9-10, 2015) that […]