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Tag: social media

Video is the New King of Social Content at Hydro Ottawa #SM4U

Is Video the New King of Social Content? In Vegas, Elvis may still be King, but on social media, video is King. Thanks to video integration across nearly all social platforms, there is no denying that video traffic is growing globally. The old saying that what happens in Vegas stays […]

respond to issues in real time, social media for utilities woman sitting at compute

Online Social Media Panels: Understand and Respond to Issues in Real-Time

Many utilities conduct ongoing customer research, using surveys, phone calls, and focus groups to learn more about what customers want and how favorable they feel about a utility’s response, services or product offerings. But today more than ever, people’s online lives – particularly their social media activity – is an […]

Video: Social Media for Utilities – Chicago

Bring your social media, digital engagement, and customer experience colleagues to learn from detailed case studies on how your utility peers are using social media at the Social Media for Utilities Conference. Invest in this highly regarded 2-day topic immersion to gain a fresh perspective on what’s new in the […]

Social Media Viral post, two women shocked Utility events

Join Our Panel Discussion: Recognize Negative Social Media Issues Before They Become Viral

Recognize Negative Social Media Issues Before They Become Viral What is a utility social media manager’s biggest fear? Having a negative issue go viral. How do you prevent it from happening? What steps do you take if it happens? Join Amy Jahns, Senior Communications Specialist at We Energies, as she […]

A Utility Conference at The Hard Rock Hotel in Chicago – Rocks #SM4U

Hotels cater to their guests through countless amenities including, fitness clubs, restaurants, business centers, child care, and more. The Hard Rock Hotel Chicago offers amenities that bring out the rock star in all of us, and often the rock stars themselves. That is why we choose this hotel to host […]

Meet The Speaker: Cathy Schulze, Senior Communications Specialist, We Energies

Meet the Speaker: One of our Rock Star Presenters at the Upcoming Social Media for Utilities Conference in Chicago Q: Name, title, company? A: Cathy Schultze, Senior Communications Specialist, We Energies Q: Family, hometown, where you live? A: I live in the Milwaukee area with my husband, two daughters, ages 6 […]

Snapchat Demands Attention, 7 Reasons Why it Should Have Yours!

Snapchat debuted September of 2011. Snapchat is messaging platform and a social network. It exists only as a mobile app you can download to your iPhone or Android smartphone. 7 Reasons Snapchat Should have Your Attention 300 Million users – Snapchat is one of the fastest growing social media platforms. 75% […]

Top 5 Ways Utilities Use Social Media

Social media is a key communication tool. Leading organizations have dedicated teams, agencies, and brand influencers communicating through the major platforms. In the past, utility companies have been slow to adopt these new communication tools. That’s not the case today! Top utilities focusing on customers, employees, and branding use the […]

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Social Media for Utilities | Las Vegas

  Integrating Social into Customer Service? Rate Case coming up? Aging Infrastructure? Preparing for Rising Customer Expectations? Join us! Utility representatives are ready to share their lessons learned and insights with you. Register today for the most valuable two-day conference event of its kind for utilities! At the Social Media for […]

Social Media for Utilities May 16-17, 2016 – Chicago

Utility representatives are ready to share their lessons learned and insights with you. Register today for the most valuable two-day conference event of its kind for utilities! At the Social Media for Utilities Conference, May 16-17, 2016, located at the Hard Rock Hotel in Chicago, Illinois, you will meet Alabama Power, […]