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Tag: Instagram

BC Hydro Instagram Stories

Instagram Stories and Facebook Live: How BC Hydro Uses Social Media to Engage Customers #SM4U

How do you get invited to the cool kids’table? Instagram, Hootsuite, and Facebook Live!   Utilities aren’t exactly known for being on the cutting edge of technology and customer service – but our customers’ expectations are rising every day. So, how do you get invited to the cool kids’ table? […]

Top 5 Ways Utilities Use Social Media

Social media is a key communication tool. Leading organizations have dedicated teams, agencies, and brand influencers communicating through the major platforms. In the past, utility companies have been slow to adopt these new communication tools. That’s not the case today! Top utilities focusing on customers, employees, and branding use the […]