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Change Management

Meet Georgine Berthelot, Organizational Change Leader at Entergy Services, Inc. Learn how she loves HGTV, quotes Ferris Bueller, and considers everyone involved with a change initiative as responsible for its success. Meet her in person September 18-19, 2018 in Palm Springs, California, where she will present a case study on… Read more »

Original article by Charles Tooman — May 22, 2018 This is an Original article by Charles Tooman of Navigant. Original article can be viewed on Navigant Research Aging infrastructure (and the resulting requirement of large-scale capital investment), increasingly stringent regulatory requirements, growing cyber and physical security concerns, and resistance to rate… Read more »

AEP’s Approach to Manage Multiple System Integrators and OCM Think you’ve got a big change project? Wrap your head around this… System integrators were eager to drive each of AEP’s multiple projects. The Change Management Lead sought consistency. To drive standard work on common technology across 4 business units and… Read more »

Change Management for Utilities, February 26-27, 2018 and Process Excellence for Utilities, February 28-March 1, 2018 TradeWinds Resorts, St. Pete Beach, FL Change Management and Process Excellence/Continuous Improvement professionals from utilities across North America met for an exclusive front-row-seat on how utilities are managing change and process improvement. Topics included… Read more »

Meet Paul Lulgjuraj, Continuous Improvement Master Black Belt at TECO Services. Learn how he sees Innovation becoming a bigger part of Continuous Improvement, considers Stephen Covey his role model, and his take on his biggest challenge. Meet him in person February 28-March 1, 2018 in St. Pete Beach, Florida, where… Read more »