Innovation for Utilities, October 23-24, 2017
Hard Rock Hotel, Las Vegas, NV
Leaders from utilities across North America convened for an exclusive front-row-seat on how utilities are innovating. Topics included internal innovation teams – and how they are established and governed, workforce management, performance support, and demand response to innovate inside the utility were discussed. Innovations in externally focused customer communications, design thinking, dynamic pricing, and deep discussion on electric vehicles framed upcoming challenges and opportunities for utilities.