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Archive for Month: October 2016

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Newsletter – Meet The Speakers 10/20/16

We Have a Few Spots Left! Budget Issues? Call Us! We Can Get You There! 610-325-4830 More Info Calling all Speakers! Our 2017 conference calendar is quickly coming together. We are slotting speakers and case studies for the following topics: Social Media for Utilities Change Management Innovations & New Products […]

Meet the Speaker: David Lingholm, Social Media Specialist, DTE Energy

Meet the Speaker: One of our Rock Star Presenters at the upcoming Social Media for Utilities Conference in Las Vegas. Q: Name, title, company? A: David Lingholm, Social Media Specialist, DTE Energy Q: Family, hometown, where you live? A: Detroit, Michigan (yes, in the city, not a suburb) for most […]

Meet the Speaker: Scott Thomsen, Senior Strategic Advisor in Communications, Seattle City Light

Meet the Speaker: One of our Rock Star Presenters at the upcoming Social Media for Utilities Conference in Las Vegas. Q: Name, title, company? A: Scott Thomsen, Senior Strategic Advisor in Communications, Seattle City Light Q: Family, hometown, where you live? A: Married, four children, born in Omaha, Nebraska , […]

Newsletter – Thursday, October 13, 2016

  Have a question? Call us today! 610-325-4830 10 DAYS AWAY! Seats are Selling Quickly Need Help Getting Approvals? Budget Issues? Call Us! We Can Help! 610-325-4830 More Info Meet The Speaker: Amy Jahns, Senior Communications Specialist, We Energies Amy Jahns Meet The Speaker: Priscilla Akuoko, Social Media Analyst, Baltimore […]

Meet the Speaker: Priscilla Akuoko, Social Media Analyst, Baltimore Gas & Electric

Meet the Speaker: One of our Rock Star Presenters at the upcoming Social Media for Utilities Conference in Las Vegas. Q: Name, title, company? A: Priscilla Akuoko, Social Media Analyst, Baltimore Gas & Electric Q: Family, hometown, where you live? A: I am from Amsterdam, The Netherlands, and moved to Maryland […]

The Evolution of a Social Customer Team at BC Hydro

How do you know when it’s time to grow? Social Media has evolved beyond communications as an integral tools in marketing and customer service in most industries, though has lagged in utilities. We asked Brandon Young, Digital Communications Manager at BC Hydro, to give us a sneak peek of what […]

Newsletter – Friday, October 7th, 2016

Seats are Selling Quickly Need Help Getting Approvals? Call Us We Can Help! 610-325-4830 Featured Article – How to Measure Social Media Engagement Social Media Measurement: Communicate ROI with Your Utility’s C-Suite Featured Article – Manage Your Utility’s Social Media – Before the Next Storm Attendees were treated like ROCK […]

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How to Measure Social Media Engagement

Social Media Measurement: Communicate ROI with Your Utility’s C-Suite While an overwhelming majority of Americans use social media to engage with brands on social media, only a small percentage have used social media to resolve a customer service issue with their utility. At the 12th Social Media for Utilities conference, […]