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Early bird pricing ends Friday! Register today save $$$! Check out the video and share with your team. Who will you meet at the 10th Social Media for Utilities Conference? #SM4U Social Media for Utilities – Atlanta Early Bird Pricing Ends Friday! Utility representatives are ready to share their lessons… Read more »

  100 fully-evaluated and rated companies, plus a customized, follow-up one hour IVR consultation The 2015 IVR Benchmark Report is scheduled to be released in May. Report buyers will get detailed company and comparative results for 100 utilities across the U.S. and Canada, and will receive a free, customized one-hour… Read more »

IVR Systems. Done well, they can save millions. Done poorly, they confuse, irritate and downright anger your customers. Or worse…send your self serve customers to your competition. How is your IVR performing? Is it a well-oiled integrated part of your customer service machine that delights customers? Or is it the… Read more »

LEARN | SHARE | GROW   Social Media for Utilities Utility representatives are ready to share their lessons learned and insights with you. Register today for the most valuable two-day conference event of its kind for utilities, from the conference firm that started it! Social Media  for Utilities Conference, April 14-15,… Read more »

Your web site has become the “go-to” destination for your customers for transactions, information and programs. Congratulations! You’ve made it! But does your current web site support your customers’ ever-rising expectations? Does it provide the right paths to service? Transactions? Information? Conferences Connect presents this unique conference  to accomplish two… Read more »